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80070219-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (Sys Board Fault)

Sensor [SensorElementName] has transitioned to critical from a less severe state. (Sys Board Fault)

This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.

May also be shown as 800702190701ffff or 0x800702190701ffff

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0522

SNMP Trap ID​

50

Automatically Notify Support​

No

User Response​

  1. Check for an error LED on the system board.
  2. Check the system-event log.
  3. Check for the system firmware version and update to the latest version. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Unplug and restore AC power cord, then, perform step 1 and 2 again.
  5. If problems still occurred, (trained technician only) replace the system board.