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4000001c-00000000 : Watchdog [arg1] Screen Capture Occurred . ()

Watchdog [arg1] Screen Capture Occurred . ()

This message is for the use case where an operating system error has occurred and the screen was captured.

May also be shown as 4000001c00000000 or 0x4000001c00000000

Severity​

Info

Alert Category​

System - other

Serviceable​

No

CIM Information​

Prefix:IMM

and ID:0028

SNMP Trap ID​

22

Automatically Notify Support​

No

User Response​

If there was no operating-system error, complete the following steps until the problem is solved:

  1. Reconfigure the watchdog timer to a higher value.
  2. Make sure that the IMM Ethernet-over-USB interface is enabled.
  3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
  4. Disable the watchdog.
If there was an operating-system error, check the integrity of the installed operating system.