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Test results for the DSA tape drive test

The following messages can result when you run the DSA tape drive test.

  • 264-000-000 : Tape Test Passed

    Tape Test Passed.
    Recoverable
    No
    Severity
    Event
    Serviceable
    No
    Automatically notify support
    No
    Related links
  • 264-901-000 : Tape Test Failed

    An error was found in the tape alert log.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Clean the tape drive using the appropriate cleaning media and install new media.
    2. Run the test again.
    3. Clear the error log.
    4. Run the test again.
    5. Make sure that the drive firmware is at the latest level.
    6. Rerun the test after upgrading to the latest firmware level.
    7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links
  • 264-902-000 : Tape Test Failed

    Tape Test Failed. Media is not detected.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Clean the tape drive using the appropriate cleaning media and install new media.
    2. Run the test again.
    3. Make sure that the drive firmware is at the latest level.
    4. Rerun the test after upgrading to the latest firmware level.
    5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links
  • 264-903-000 : Tape Test Failed

    Tape Test Failed. Media is not detected.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Clean the tape drive using the appropriate cleaning media and install new media.
    2. Run the test again.
    3. Make sure that the drive firmware is at the latest level.
    4. Rerun the test after upgrading to the latest firmware level.
    5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links
  • 264-904-000 : Tape Test Failed

    Tape Test Failed. Drive hardware error.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace the cable if damage is present.
    2. Clean the tape drive using the appropriate cleaning media and install new media.
    3. Run the test again.
    4. Make sure that the drive firmware is at the latest level.
    5. Rerun the test after upgrading to the latest firmware level.
    6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links
  • 264-905-000 : Tape Test Failed

    Tape Test Failed. Software error: invalid request.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. If the system has stopped responding, turn off and restart the system.
    2. Check the system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
    3. Run the test again.
    4. If the system has stopped responding, turn off and restart the system.
    5. Make sure that the drive firmware is at the latest level.
    6. Run the test again.
    7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links
  • 264-906-000 : Tape Test Failed

    Tape Test Failed. Unrecognized error.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Clean the tape drive using the appropriate cleaning media and install new media.
    2. Run the test again.
    3. Make sure that the drive firmware is at the latest level.
    4. Rerun the test after upgrading to the latest firmware level.
    5. Make sure that the DSA Diagnostic code is at the latest level.
    6. Run the test again.
    7. Check the system firmware level and upgrade if necessary.
    8. Run the test again.
    9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links
  • 264-907-000 : Tape Test Failed

    An error was found in the block address somewhere.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Clean the tape drive using the appropriate cleaning media and install new media.
    Related links
  • 264-908-000 : Tape Test Failed

    An error was found in getting tape capacity.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Make sure that medium is present.
    2. Clean the tape drive using the appropriate cleaning media and install new media.
    Related links