Test results for the DSA tape drive test
The following messages can result when you run the DSA tape drive test.
264-000-000 : Tape Test Passed
Tape Test Passed.- Recoverable
- No
- Severity
- Event
- Serviceable
- No
- Automatically notify support
- No
- Related links
264-901-000 : Tape Test Failed
An error was found in the tape alert log.- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Clean the tape drive using the appropriate cleaning media and install new media.
- Run the test again.
- Clear the error log.
- Run the test again.
- Make sure that the drive firmware is at the latest level.
- Rerun the test after upgrading to the latest firmware level.
- If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
264-902-000 : Tape Test Failed
Tape Test Failed. Media is not detected.- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Clean the tape drive using the appropriate cleaning media and install new media.
- Run the test again.
- Make sure that the drive firmware is at the latest level.
- Rerun the test after upgrading to the latest firmware level.
- If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
264-903-000 : Tape Test Failed
Tape Test Failed. Media is not detected.- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Clean the tape drive using the appropriate cleaning media and install new media.
- Run the test again.
- Make sure that the drive firmware is at the latest level.
- Rerun the test after upgrading to the latest firmware level.
- If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
264-904-000 : Tape Test Failed
Tape Test Failed. Drive hardware error.- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Check the tape drive cabling for loose or broken connections or damage to the cable. Replace the cable if damage is present.
- Clean the tape drive using the appropriate cleaning media and install new media.
- Run the test again.
- Make sure that the drive firmware is at the latest level.
- Rerun the test after upgrading to the latest firmware level.
- If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
264-905-000 : Tape Test Failed
Tape Test Failed. Software error: invalid request.- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- If the system has stopped responding, turn off and restart the system.
- Check the system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
- Run the test again.
- If the system has stopped responding, turn off and restart the system.
- Make sure that the drive firmware is at the latest level.
- Run the test again.
- If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
264-906-000 : Tape Test Failed
Tape Test Failed. Unrecognized error.- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Clean the tape drive using the appropriate cleaning media and install new media.
- Run the test again.
- Make sure that the drive firmware is at the latest level.
- Rerun the test after upgrading to the latest firmware level.
- Make sure that the DSA Diagnostic code is at the latest level.
- Run the test again.
- Check the system firmware level and upgrade if necessary.
- Run the test again.
- If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
264-907-000 : Tape Test Failed
An error was found in the block address somewhere.- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Clean the tape drive using the appropriate cleaning media and install new media.
- Related links
264-908-000 : Tape Test Failed
An error was found in getting tape capacity.- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Make sure that medium is present.
- Clean the tape drive using the appropriate cleaning media and install new media.
- Related links
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