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80070301-2c01ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (Mezz Exp 1 Temp)

Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (Mezz Exp 1 Temp)

This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe.

May also be shown as 800703012c01ffff or 0x800703012c01ffff

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0524

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

  1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information).
  3. Make sure that the heat sink for microprocessor n.
  4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)