W.11004 : [W.11004] A processor within the system has failed the BIST.
[W.11004] A processor within the system has failed the BIST.
Processor Self Test Failure Detected
Complete the following steps:
- If the Processor or firmware was just updated, check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error.
- (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry. If problem follows the affected Processor, or this is a single Processor system, replace the Processor. Inspect Processor socket on each Processor removal and replace system board first if damaged or mis-aligned pins are found.
- (Trained Service technician only) Replace the system board.