IMM Events that automatically notify Support
You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support.
| Event ID | Message String | Automatically Notify Support |
|---|---|---|
| 40000086-00000000 | Test Call Home Generated by user [arg1]. | Yes |
| 40000087-00000000 | Manual Call Home by user [arg1]: [arg2]. | Yes |
| 400000cb-00000000 | The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) | Yes |
| 400000cc-00000000 | The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) | Yes |
| 400000d5-00000000 | One or more virtual drive have problem. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) | Yes |
| 400000d6-00000000 | Drive error was detected by RAID controller. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) | Yes |
| 80010202-0701ffff | Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) | Yes |
| 80010902-0701ffff | Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (SysBrd 12V) | Yes |
| 806f0021-2201ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (No Op ROM Space) | Yes |
| 806f0021-2582ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (All PCI Error) | Yes |
| 806f0021-3001ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 1) | Yes |
| 806f0021-3002ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 2) | Yes |
| 806f0108-0a01ffff | [PowerSupplyElementName] has Failed. (Power Supply 1) | Yes |
| 806f0108-0a02ffff | [PowerSupplyElementName] has Failed. (Power Supply 2) | Yes |
| 806f010c-2001ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) | Yes |
| 806f010c-2002ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) | Yes |
| 806f010c-2003ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) | Yes |
| 806f010c-2004ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) | Yes |
| 806f010c-2581ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) | Yes |
| 806f010d-0400ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 0) | Yes |
| 806f010d-0401ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 1) | Yes |
| 806f010d-0402ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 2) | Yes |
| 806f010d-0403ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 3) | Yes |
| 806f010d-0404ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) | Yes |
| 806f010d-0405ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 5) | Yes |
| 806f010d-0406ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 6) | Yes |
| 806f010d-0407ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 7) | Yes |
| 806f010d-0410ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Ext Drive) | Yes |
| 806f0207-0301ffff | [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1) | Yes |
| 806f020d-0400ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) | Yes |
| 806f020d-0401ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) | Yes |
| 806f020d-0402ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) | Yes |
| 806f020d-0403ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) | Yes |
| 806f020d-0404ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 4) | Yes |
| 806f020d-0405ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) | Yes |
| 806f020d-0406ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) | Yes |
| 806f020d-0407ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 7) | Yes |
| 806f020d-0410ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Ext Drive) | Yes |
| 806f050c-2001ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) | Yes |
| 806f050c-2002ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) | Yes |
| 806f050c-2003ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) | Yes |
| 806f050c-2004ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) | Yes |
| 806f050c-2581ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) | Yes |
| 806f060d-0400ffff | Array [ComputerSystemElementName] has failed. (Drive 0) | Yes |
| 806f060d-0401ffff | Array [ComputerSystemElementName] has failed. (Drive 1) | Yes |
| 806f060d-0402ffff | Array [ComputerSystemElementName] has failed. (Drive 2) | Yes |
| 806f060d-0403ffff | Array [ComputerSystemElementName] has failed. (Drive 3) | Yes |
| 806f060d-0404ffff | Array [ComputerSystemElementName] has failed. (Drive 4) | Yes |
| 806f060d-0405ffff | Array [ComputerSystemElementName] has failed. (Drive 5) | Yes |
| 806f060d-0406ffff | Array [ComputerSystemElementName] has failed. (Drive 6) | Yes |
| 806f060d-0407ffff | Array [ComputerSystemElementName] has failed. (Drive 7) | Yes |
| 806f060d-0410ffff | Array [ComputerSystemElementName] has failed. (Ext Drive) | Yes |
| 806f0813-2582ffff | An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs) | Yes |
| 806f0813-2584ffff | An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs) | Yes |
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