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806f011b-0701ffff : The connector [PhysicalConnectorElementName] has encountered a configuration error. (Front USB)

The connector [PhysicalConnectorElementName] has encountered a configuration error. (Front USB)

This message is for the use case when an implementation has detected an Interconnect Configuration Error.

May also be shown as 806f011b0701ffff or 0x806f011b0701ffff

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0266

SNMP Trap ID​

50

Automatically Notify Support​

Yes

User Response​

If the specified sensor is front USB connector, reset the front USB cable on the system board. If the specified sensor is front video connector, reset the front video cable in the system board. If the specified sensor is PwrPaddle cable, complete the following steps until problem is solved:

  1. Reseat the power paddle cable on the system board.
  2. Replace the power paddle cable.
  3. (Trained technician only) Replace the supercap n. (n = supercap number)
  4. (Trained technician only) Replace the system board.
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