264-904-000 : Tape Test Failed

Internal Event​

No

Severity​

Error

Serviceable​

Yes

Recoverable​

No

Automatically Notify Support​

No

User Response​

Complete the following steps:

1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace the cable if damage is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.

Date Message Added​

08/15/2012

Reviewed​

08/29/2012

Related Links​