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Hypervisor problems

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

Two column table for documenting the symptom and the corresponding action for hypervisor problems.
  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • If an action step is preceded by (Trained technician only), that step must be performed only by a trained technician.
  • Go to the support website at the Lenovo Support Portal to check for technical information, hints, tips, and new device drivers or to submit a request for information.
SymptomAction
If an optional embedded hypervisor flash device is not listed in the expected boot order, does not appear in the list of boot devices, or a similar problem has occurred.
  1. Make sure that the optional embedded hypervisor flash device is selected on the boot manager <F12> Select Boot Device at startup.
  2. Make sure that the embedded hypervisor flash device is seated in the connector correctly (see Removing a USB embedded hypervisor flash device and Replacing a USB embedded hypervisor flash device).
  3. See the documentation that comes with the optional embedded hypervisor flash device for setup and configuration information.
  4. Make sure that other software works on the server.