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Microprocessor problems

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

Two column table for documenting the symptom and the corresponding action for microprocessor problems.
  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • If an action step is preceded by (Trained technician only), that step must be performed only by a trained technician.
  • Go to the support website at the Lenovo Support Portal to check for technical information, hints, tips, and new device drivers or to submit a request for information.
SymptomAction
The server goes directly to the POST Event Viewer when it is turned on.
  1. Correct any errors that are indicated by the LCD system information display panel (if available).
  2. Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size. To view the microprocessor information, run the Setup Utility and select System Information > System Summary > Processor Details.
  3. (Trained technician only) Make sure that microprocessor 1 is seated correctly.
  4. (Trained technician only) Remove microprocessor 2 and restart the server.
  5. Replace the following components one at a time, in the order shown, restarting the server each time:
    1. (Trained technician only) Microprocessor
    2. (Trained technician only) System board