Capturing the latest OS failure screen data

Use the information in this topic to capture and view an operating system failure screen.

The operating system screen is automatically captured when the OS Watchdog timeout occurs. If an event occurs that causes the OS to stop running, the OS Watchdog feature is triggered and the screen contents are captured. The XClarity Controller stores only one screen capture. When the OS Watchdog timeout occurs, a new screen capture overwrites the previous screen capture. The OS Watchdog feature must be enabled to capture the OS failure screen. To set the OS Watchdog Time, see Setting server timeouts for more information. The OS failure screen capture feature is available only with the XClarity Controller Advanced or Enterprise Level of functionality. See the documentation for your server for information about the level of XClarity Controller functionality that is installed in your server.

Click the Latest Failure Screen action in the Remote Console section of the XClarity Controller home page to view an image of the operating system display that was captured when the OS Watchdog timeout occurred. The capture can also be viewed by clicking Service, then Latest Failure Screen in the Quick Action section of the home page. If the system has not experienced an OS Watchdog timeout and captured the OS screen, a message indicating that the failure screen has not been created is displayed.