0x80010200 Error Expansion Module 1 (BPE3 12V Sense) voltage under critical threshold. Reading: X , Threshold: Y If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs ). View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit . 0x80010200 Error Expansion Module 1 (BPE3 12VSB Sense) voltage under critical threshold. Reading: X , Threshold: Y If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Error logs ). View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed. If other modules or blades are logging the same issue; then, check the power supply for the BladeCenter unit. If the base blade is not logging a power issue; then, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit . 0x80010200 Error Expansion Module 1 (BPE3 3.3V Sense) voltage under critical threshold. Reading: X , Threshold: Y If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Error logs ). View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed. If the base blade is not logging a power issue; then, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit . 0x80010200 Error System board (Planar 12V) voltage under critical threshold. with chassis Reading: X , Threshold: Y If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Error logs ). View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x80010200 Error System board (Planar 3.3V) voltage under critical threshold. Reading: X , Threshold: Y Remove all expansion cards from the blade server (see Removing an I/O expansion card ). Remove all storage drives from the blade server (see Removing a SSD storage drive ). If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x80010200 Error System board (Planar 5V) voltage under critical threshold. with chassis Reading: X , Threshold: Y Remove all expansion cards from the blade server (see Removing an I/O expansion card ). Remove all storage drives from the blade server (see Removing a SSD storage drive ). If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x80010201 Error CMOS Battery (CMOS Battery) voltage under critical threshold. with chassis Reading: X , Threshold: Y Replace the system battery (see Removing the battery and Installing the battery ).After you replace the system battery, verify that the blade server is running IMM firmware version 1.10 or newer to optimize the performance of the new system battery.
0x80010700 Warning System board (Inlet Temp) temperature over/under warning threshold. Reading: X , Threshold: Y Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. 0x80010900 Error Expansion Module 1 (BPE3 12V Sense) voltage under critical threshold. with chassis Reading: X , Threshold: Y If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Error logs ). View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit . 0x80010900 Error Expansion Module 1 (BPE3 12VSB Sense) voltage over critical threshold. Reading: X , Threshold: Y If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit . 0x80010900 Error Expansion Module 1 (BPE3 3.3V Sense) voltage under critical threshold. with chassis Reading: X , Threshold: Y If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit . 0x80010900 Error System board (Planar 12V) voltage over critical threshold. Reading: X , Threshold: Y If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x80010900 Error System board (Planar 3.3V) voltage over critical threshold. Reading: X , Threshold: Y Replace the blade (see Removing the system-board assembly and Installing the system-board assembly ). 0x80010900 Error System board (Planar 5V) voltage over critical threshold. Reading: X , Threshold: Y Remove all expansion cards from the blade server (see Removing an I/O expansion card ). Remove all storage drives from the blade server (see Removing a SSD storage drive ). If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x80010900 Error System board (Inlet Temp) temperature over/under critical threshold with chassis reading: X , Threshold: Y Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. 0x80010B00 Error System board (Inlet Temp) temperature over/under non-recoverable threshold. Reading: X, Threshold: Y Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. 0x80070100 Warning Memory device X , temperature (DIMM X Temp) warning [Note: X =1-18] Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. 0x80070100 Warning Processor X , temperature (CPU X OverTemp) warning [Note: X =1-2] Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. 0x80070200 Error Memory device X , temperature (DIMM X Temp) critical [Note: X =1-18] Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. 0x80070200 Error Processor X , temperature (CPU X OverTemp) critical [Note: X =1-2] Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink ). 0x80070200 Error System board, voltage (Planar Fault) critical Reseat the blade server in the BladeCenter unit (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit ). If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x80070200 Error Expansion Card 1 (LDC Fault) critical Check the operating system event log and the system event log as it may contain additional information (see Error logs ). Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit ). Update the device drivers for any expansion cards that are installed into the blade server. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card ). Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card ). 0x80070200 Error PCI express bus 1, Expansion Card (HSDC Fault) critical Check the operating system event log and the system event log as it may contain additional information (see Error logs ). Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit ). Update the device drivers for any expansion cards that are installed into the blade server. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card ). Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card ). 0x80070200 Error System board, chip set (Sys Board Fault) critical Make sure that the latest firmware is being used (see Firmware updates ). Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit ). Reset the UEFI firmware settings to default values using the Setup utility (see Using the Setup utility ). (Trained service technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x80070300 Error Processor X , temperature (CPU X OverTemp) non-recoverable [Note: X =1-2] Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. Make sure that each bay of the BladeCenter unit has either a device or a filler installed. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing, Types 7871 and 1949 ). Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink ). 0x80070600 Error Processor X , temperature (CPU X OverTemp) non-recoverable [Note: X =1-2] Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. Make sure that each bay of the BladeCenter unit has either a device or a filler installed. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing, Types 7871 and 1949 ). Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink ). 0x80080000 Information Blade bezel 1, presence (Front Panel) present Reseat the control-panel cable (see Removing the bezel assembly and Installing the bezel assembly ) Replace the front bezel (see Removing the bezel assembly and Installing the bezel assembly ). (Trained service technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x80090000 Information System board, memory (Performance Mode) disabled/enabled This is informational only, no action is required. The performance mode has been enabled or disabled. 0x800B0100 Error Memory device 0 (Bckup Mem Status) is not redundant Check the event logs for other memory errors that might occur (see Error logs ). Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module ). Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility ). Notice which memory modules are disabled before continuing to the next step. If the error still occurs, replace the memory modules that were disabled in the Setup utility (see Removing a memory module and Installing a memory module ). (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module.DIMM sockets one through nine are controlled by the first microprocessor and DIMM sockets ten through eighteen are controlled by the second microprocessor.
Removing a microprocessor and heat sink and Installing a microprocessor and heat sink . 0x800B0300 Warning Memory device 0 (Bckup Mem Status) is not redundant and operational with minimal resources Check the event logs for other memory errors that might occur (see Error logs ). Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module ). Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility ). Notice which memory modules are disabled before continuing to the next step. If the error still occurs, replace the memory modules that were disabled in the Setup utility (see Removing a memory module and Installing a memory module ). (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module.DIMM sockets one through nine are controlled by the first microprocessor and DIMM sockets ten through eighteen are controlled by the second microprocessor.
Removing a microprocessor and heat sink and Installing a microprocessor and heat sink . 0x800B0500 Error Memory device 0 (Bckup Mem Status) is not redundant and not operational Check the event logs for other memory errors that might occur (see Error logs ). Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module ). Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility ). Notice which memory modules are disabled before continuing to the next step. If the error still occurs, replace the memory modules that were disabled in the Setup utility (see Removing a memory module and Installing a memory module ). (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module.DIMM sockets one through nine are controlled by the first microprocessor and DIMM sockets ten through eighteen are controlled by the second microprocessor.
Removing a microprocessor and heat sink and Installing a microprocessor and heat sink . 0x806F0007 Error Group 4, processor (One of CPUs) internal error Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0007 Error Group 4, processor (All CPUs) internal error Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0007 Error Group 4, processor (CPU X Status) internal error [Note X =1,2] Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F000F Error FW/BIOS, firmware progress (ABR Status) FW/BIOS ROM corruption System board, firmware progress (Firmware Error) FW/BIOS ROM corruption Install the latest UEFI firmware (see Firmware updates ). Follow the UEFI recovery procedure in Recovering from a UEFI update failure . 0x806F000F Error System board, firmware progress (Firmware Error) FW/BIOS ROM corruption Install the latest UEFI firmware (see Firmware updates ). Follow the UEFI recovery procedure in Recovering from a UEFI update failure . 0x806F0013 Error Chassis (NMI State) diagnostic interrupt Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0013 Error Chassis (NMI State) bus timeout Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0013 Error Chassis (NMI State) software NMI Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0021 Error System board, connector (PCIe Status) fault Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0107 Error Group 4, processor (One of CPUs) thermal trip Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. Make sure that each bay of the BladeCenter unit has either a device or a filler installed. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing, Types 7871 and 1949 ). Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink ). (Trained service technician only) If the error still occurs, replace the microprocessor. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink . 0x806F0107 Error Group 4, processor (all CPUs) thermal trip Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. Make sure that each bay of the BladeCenter unit has either a device or a filler installed. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing, Types 7871 and 1949 ). Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink ). (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink . 0x806F0107 Error Processor X (CPU X Status) thermal trip [Note: X =1-2] Make sure that the room temperature is within the operating specifications (see Features and specifications ). Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked. Make sure that all of the fans on the BladeCenter unit are running. Make sure that each bay of the BladeCenter unit has either a device or a filler installed. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing, Types 7871 and 1949 ). Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink ). (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink . 0x806F010C Error Group 1 (All DIMMs) uncorrectable ECC memory error Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error still occurs on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F010C Error Group 1 (DIMM Status) uncorrectable ECC memory error Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error still occurs on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F010C Error Group 1 (DIMM Status) uncorrectable ECC memory error Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error still occurs on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F010C Error Group 1 (One of the DIMMs) uncorrectable ECC memory error Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error still occurs on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F010C Error Memory device X (DIMM X Status) uncorrectable ECC memory error [Note: X =1-18] Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error still occurs on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F010D Error Hard drive X (Drive X Status) fault Note: X =1-2 Replace the storage drive (see Removing a SSD storage drive and Installing a SSD storage drive ). 0x806F0112 Information Group 4 (CPU Fault Reboot) OEM system boot event Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0207 Error Group 4, processor (One of CPUs) BIST failure Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0207 Error Group 4, processor (all CPUs) BIST failure Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0207 Error Group 4, processor (CPU X Status) internal error [Note X =1,2] Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0212 Error Group 4 (CPU Fault Reboot) system hardware failure No action is needed for this error code. This error indicates a microprocessor fault and will reboot the blade server up to three times to correct the error. If the error continues, error codes 0x806F0007 and 0x806F0807 will be logged. Follow the corrective actions for these error codes. 0x806F020D Warning Hard drive 1 (Drive 1 Status) predictive failure Replace the storage drive (see Removing a SSD storage drive and Installing a SSD storage drive ). Make sure that the LSI controller firmware level is up-to-date, upgrade if necessary; then, rerun the test. Make sure that the hard disk drive firmware level is up-to-date, upgrade if necessary; then, rerun the test. 0x806F030C Error Memory device X (DIMM X Status) memory scrub failed [Note: X =1-16] Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error still occurs on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F040C Information Group 1 (All DIMMs) memory disabled If the memory module was disabled due to a memory fault (error code 0x806F010C, 0x806F030C, or 0x806F050C), follow the procedure for that event and restart the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU). 0x806F040C Information Group 1 (One of the DIMMs) memory disabled If the memory module was disabled due to a memory fault (error code 0x806F010C, 0x806F030C, or 0x806F050C), follow the procedure for that event and restart the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU). 0x806F040C Information Memory device X (DIMM X Status) memory disabled [Note X = 1-18] If the memory module was disabled due to a memory fault (error code 0x806F010c or 0x806F050c), follow the procedure for that event and restart the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU). 0x806F0413 Error Expansion Card 2 (PCI Slot 1) PCI parity error Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0413 Error Group 2 (One of PCI Err) PCI parity error Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0413 Error Group 2 (All PCI Err) PCI parity error; Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0413 Error Expansion Card 3 (PCI Slot 2) PCI parity error Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0507 Error Group 4, processor (One of CPUs) configuration error Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. 0x806F0507 Error Group 4, processor (All CPUs) configuration error Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. 0x806F0507 Error Group 4, processor (CPU X Status) configuration error [Note X =1,2] Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. 0x806F050C Error Group 1 (All DIMMs) correctable ECC memory error logging limit reached Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error occurs again on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F050C Error Group 1 (DIMM Group Sta) correctable ECC memory error logging limit reached Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error occurs again on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F050C Error Group 1 (DIMM Status) correctable ECC memory error logging limit reached Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error occurs again on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F050C Error Group 1 (One of the DIMMs) correctable ECC memory error logging limit reached Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error occurs again on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F050C Error Memory device X (DIMM X Status) correctable ECC memory error logging limit reached [Note X = 1-18] Refer to TIP H21455 for minimum code level. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence). If the error occurs again on the same memory module, replace the affected memory module. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). (Trained Service technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink ). 0x806F050D Error Hard drive X (Drive X Status) in critical array Note: X =1-2 Replace the storage drive (see Removing a SSD storage drive and Installing a SSD storage drive ). After the storage drive has been replaced, rebuild the RAID array (see Configuring a RAID array ). 0x806F050D Error Hard drive X (Drive X Status) in failed array Note: X =1-2 Replace the storage drive (see Removing a SSD storage drive and Installing a SSD storage drive ). After the storage drive has been replaced, rebuild the RAID array (see Configuring a RAID array ). 0x806F0513 Error Expansion Card 2 (PCI Slot 1) PCI system error Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0513 Error Expansion Card 3 (PCI Slot 2) PCI system error Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0513 Error Group 2 (All PCI Err) PCI system error Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0513 Error Group 2 (One of PCI Err) PCI system error Verify that you have the latest system firmware (see Firmware updates ). If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date. Run the Setup utility and restore system setting to defaults (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card ). Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card ). Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F052B Error System mgmt software, (IMM FW Failover) unsupported software version This error occurs because service processor (IMM) firmware is corrupted and reverts to a previous version of the firmware.
Complete the following steps:
Check the IBM support website for an applicable firmware update that applies to the blade server. Restart IMM and verify the IMM is running the correct firmware level after firmware update. For more information about updating firmware and the preferred methods, see Firmware Update Best Practices white paper at http://www-947.ibm.com/support/entry/portal/docdisplay?brand=5000020&lndocid=MIGR-5082923
0x806F0607 Error Group 4, processor (One of CPUs) SM BIOS uncorrectable error Verify that you have the latest system firmware (see Firmware updates ). (Trained service technician only) If the error still occurs, replace the microprocessors one at a time (see Removing a microprocessor and heat sink and Removing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0607 Error Group 4, processor (all CPUs) SM BIOS uncorrectable error Verify that you have the latest system firmware (see Firmware updates ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0607 Error Processor X (CPU X Status) SM BIOS uncorrectable error Verify that you have the latest system firmware (see Firmware updates ). (Trained service technician only) If the error still occurs, replace microprocessor X (see Removing a microprocessor and heat sink and Removing a microprocessor and heat sink ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F070C Error Group 1 (All DIMMs) memory configuration error Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module ). 0x806F070C Error Group 1 (DIMM Group Sta) memory configuration error Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module ). 0x806F070C Error Group 1 (DIMM Status) memory configuration error Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module ). 0x806F070C Error Group 1 (One of the DIMMs) memory configuration error Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module ). 0x806F070C Error Memory device X (DIMM X Status) memory configuration error [Note X =1-18 Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module ). 0x806F0807 Information Group 4, processor (One of CPUs) disabled Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Check the event logs for other related error messages (see Error logs ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. 0x806F0807 Information Group 4, processor (All CPUs) disabled Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Check the event logs for other related error messages (see Error logs ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. 0x806F0807 Information Processor X (CPU X Status) disabled [Note X =1,2] Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink ). Check the event logs for other related error messages (see Error logs ). Verify that the system is running the latest UEFI firmware (see Firmware updates ). Run the Setup utility (see Using the Setup utility ).Make sure that both processors are displayed by the system. Load the default settings. Go to the System Settings menu and make sure the processor is enabled. 0x806F0813 Error Group 2 (Critical Int) bus uncorrectable error Check the operating system event log and the system event log as it may contain additional information (see Error logs ). Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit ). Update the device drivers for any expansion cards that are installed into the blade server. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card ). Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card ). 0x806F0813 Error Group 2 (Critical Int) bus uncorrectable error Check the operating system event log and the system event log as it may contain additional information (see Error logs ). Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit ). Update the device drivers for any expansion cards that are installed into the blade server. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card ). Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card ). 0x806F0813 Error Group 1 (Critical Int) bus uncorrectable error Make sure that the latest firmware is being used (see Firmware updates ). Reseat the blade server in the BladeCenter unit (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit ). Run the Setup utility and load the default system settings (see Using the Setup utility ). Check the event logs for other related error messages (see Error logs ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ). 0x806F0813 Error Group 4 (Critical Int) bus uncorrectable error Verify that the system is running the latest UEFI firmware (see Firmware updates ). (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly ).