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Replacing a microprocessor

The Lenovo Converged HX Series appliances contain two Intel E5-2600 v4 (Broadwell) microprocessors. Lenovo support may instruct you that a microprocessor needs to be replaced. This is a level 2 CRU and should be performed by a trained Lenovo field representative.

To replace a microprocessor, perform the following steps:
  1. Make sure you know which microprocessor is to be replaced. You can identify the failed microprocessor by either checking in XClarity Administrator or the POST error log on the IMM console.

  2. Shut down the node by following the hypervisor specific Node Shutdown procedure described in the Nutanix Hardware Replacement Documentation.

  3. Power off the node, disconnect all cables, and remove the node from the rack.

  4. Remove the top cover as described in Removing the cover.

  5. Remove the air baffle as described in Removing the air baffle.

  6. Replace the microprocessor as described in the For service technician only: removing a microprocessor and heat sink.

  7. Replace the air baffle as described in Replacing the air baffle.

  8. Replace the top cover as described in Replacing the cover.

  9. Return the node to the rack, reconnect the cables as necessary and power on the node.

  10. Start the node by following the hypervisor specific Node Start procedure described in the Nutanix Hardware Replacement Documentation.

  11. Verify that the microprocessor has been successfully replaced by checking the following:
    • Orange warning light on the node front panel is extinguished.

    • Post error log in the IMM