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Network problems

Use this information to resolve issues related to networking.

Cannot wake server using Wake on LAN​

Complete the following steps until the problem is resolved:
  1. If you are using the dual-port network adapter and the server is connected to the network using Ethernet 5 connector, check the system-error log or IMM2 system event log (see Event logs), make sure:

    1. Fan 3 is running in standby mode, if Emulex dual port 10GBase-T embedded adapter is installed.

    2. The room temperature is not too high. See Specifications section in the User Guide of your high-density server.

    3. The air vents are not blocked.

    4. The air baffle is installed securely.

  2. Reseat the dual-port network adapter.

  3. Turn off the server and disconnect it from the power source; then, wait 10 seconds before restarting the server.

  4. If the problem still remains, replace the dual-port network adapter.

Could not log in using LDAP account with SSL enabled​

Complete the following steps until the problem is resolved:

  1. Make sure that the license key is valid.

  2. Generate a new license key and log in again.