4000001d-00000000 : Watchdog [arg1] Failed to Capture Screen. ()

Severity​

Error

Alert Category​

System - other

Serviceable​

No

CIM Information​

Prefix:IMM

and ID:0029

SNMP Trap ID​

22

Automatically Notify Support​

No

User Response​

Complete the following steps until the problem is solved:

1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog. Check the integrity of the installed operating system.
5. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.