806f011b-1f03ffff : The connector [PhysicalConnectorElementName] has encountered a configuration error. (SAS BP1)

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0266

SNMP Trap ID​

50

Automatically Notify Support​

Yes

User Response​

If the specified sensor is front USB connector, reset the front USB cable on the system board. If the specified sensor is front video connector, reset the front video cable in the system board. If the specified sensor is PwrPaddle cable, complete the following steps until problem is solved:

1. Reseat the power paddle cable on the system board.
2. Replace the power paddle cable.
3. (Trained technician only) Replace the supercap n. (n = supercap number)
4. (Trained technician only) Replace the system board.