Skip to main content

Hardware events that automatically notify Support

Use these links to find information about all hardware events that generate a serviceable Call Home event. If Call Home is configured and enabled, Lenovo XClarity Administrator automatically notifies Support when a serviceable event occurs.

Chassis​

  • Enterprise Chassis Types 7893, 8721, and 8724

Servers and appliances​

Converged HX Series appliances
  • HX3710-F Type 8689
  • HX1310 Type 8693
  • HX2310-E Type 8693
  • HX2710-E Type 8689
  • HX3310 Type 8693
  • HX3310-F Type 8693
  • HX3500 Type 5462
  • HX3510-G Type 8695
  • HX3710 Type 8689
  • HX5500 Type 5462
  • HX5510 Type 8695
  • HX5510-C Type 8695
  • HX7500 Type 5462
  • HX7510 Type 8695
Flex System servers

  • x220 Types 2585 and 7906

  • x222 Types 2589 and 7916

  • x240 Types 2588 and 7162

  • x240 M5 Types 2591 and 9532

NeXtScale servers
  • nx360 M4Type 5455
  • nx360 M5 Type 5465
System x servers

  • iDataPlex dx360 M4 Types 7912 and 7913

  • x3100 M4 Type 2582

  • x3100 M5 Type 5457

  • x3250 M5 Type 5458

  • x3300 M4 Type 7382

  • x3500 M4 Type 7383

  • x3530 M4 Type 7160

  • x3750 M4 Type 8753

ThinkAgile servers
  • HX1021 (7D20, 7D29) - based on
  • HX1220 (7Z06) - based on
  • HX1221 Certified (7Z07) - based on
  • HX1320 (7X83) - based on
  • HX1321 Certified (7Y89,7Z04) - based on

  • HX1330 (7Z85) – based on

  • HX1331 (7D52) – based on

  • HX1520-R (7X84) - based on
  • HX1521-R Certified (7Y90,7Z05) - based on
  • HX2320 (7X83) - based on

  • HX2320-E (7X83) - based on

  • HX2321 (7Z04, 7Y89) - based on

  • HX2330 (7Z85) – based on – based on

  • HX2331 (7D52) – based on

  • HX2520-R (7X84) - based on

  • HX2720-E (7X82) - based on

  • HX3320 (7X83) - based on

  • HX3321 Certified (7Y89,7Z04) - based on

  • HX3330 (7D0Z, 7Z85) – based on

  • HX3331 Certified (7D11, 7D52) – based on

  • HX3375 (7D5U)

  • HX3376 Certified (7D5U)

  • HX3520-G (7X84) - based on

  • HX3521-G (7Y90,7Z05) - based on

  • HX3720 (7X82) - based on

  • HX3721 Certified (7Y88,7Z03) - based on

  • HX5520 (7X84) - based on

  • HX5520-C (7X84) - based on

  • HX5521 Certified (7Y90,7Z05) - based on

  • HX5521-C Certified (7Y90,7Z05) - based on

  • HX5530 (7Z82) – based on

  • HX5531 (7Z84) – based on

  • HX7321-N Certified (7Y89,7Z04) - based on

  • HX7520 (7X84) - based on

  • HX7521 Certified (7Y90,7Z05) - based on

  • HX7521-N Certified (7Y90,7Z05) - based on

  • HX7530 (7D0W, 7Z82) – based on

  • HX7531 Certified (7D0Y, 7Z84) – based on

  • HX7721-N Certified (7Y88,7Z03) - based on

  • HX7820 (7Y95,7Z08) - based on

  • HX7821 (7Y96,7Z09) - based on

  • MX Certified (7Z20) - based on

  • MX1020 Edge Appliance (7D5S, 7D5T) - based on
  • MX1021 (7D1B, 7D2U) - based on

  • MX3330 (7D19) – based on

  • MX3331 Certified (7D67) – based on

  • MX3520-H Hybrid Appliance (7D5R) - based on
  • MX3520-F All-flash Appliance (7D5R) - based on

  • MX3530 (7D6B) – based on

  • MX3531 Certified (7D66) – based on

  • SXM4200 (7Y34) - based on

  • SXM4400 (7Y34) - based on

  • SXM6200 (7Y34) - based on

  • SXM6400 (7Y34) - based on

  • VX 1U Certified (7Y93) - based on

  • VX 2U Certified (7Y94 - based on

  • VX 2U4N Certified (7Y92) - based on

  • VX1320 Certified (7Z58) – based on

  • VX2320 (7Y93) - based on

  • VX2330 (7Z62) – based on

  • VX3310 (7Y13) - based on

  • VX3320 (7Y93) - based on

  • VX3330 (7Z62) – based on

  • VX3331 Certified (7Z62) – based on

  • VX3510-G (7Y14) - based on

  • VX3520-G (7Y94) - based on

  • VX3530-G (7Z63) – based on

  • VX3575-G (7D43) – based on

  • VX3720 (7Y92) - based on

  • VX3720-N (7Y93) - based on

  • VX5520 (7Y94) - based on

  • VX5530 (7Z63) – based on

  • VX5575 (7D43) – based on

  • VX7330 (7Z62) – based on

  • VX7510 (7Y14) - based on

  • VX7520 (7Y94) - based on

  • VX7530 (7Z63) – based on

  • VX7531 Certified (7Z63) – based on

  • VX7575 (7D43) – based on
  • VX7576 (7D43) – based on
  • VX7820 (7Z12, 7Z13, 7Z14)
ThinkServer servers
ThinkSystem servers and compute nodes

Storage​

Switches​