Lenovo ThinkSystem SR635 and SR655 events that automatically notify Support
If Call Home is configured and enabled in XClarity Administrator, XClarity Administrator automatically opens a service ticket and sends service data for a specific managed device to Lenovo Support using Call Home when a serviceable event is received from that device. The following table lists the serviceable events that trigger Call Home for Lenovo ThinkSystem SR635 and SR655 devices.
| Event ID | Message String | Automatically Notify Support |
|---|---|---|
| A01011009 | The specified temperature upper critical going high asserted | Yes |
| A0101200B | The specified temperature upper non recoverable going high asserted | Yes |
| A02010800 | The specified voltage lower non critical going low asserted | Yes |
| A02010807 | The specified voltage upper non critical going high asserted | Yes |
| A02011009 | The specified voltage upper critical going high asserted | Yes |
| A02012004 | The specified voltage lower non recoverable going low asserted | Yes |
| A0201200B | The specified voltage upper non recoverable going high asserted | Yes |
| A04011002 | The specified Fan speed lower critical going low asserted | Yes |
| A0C6F2001 | The specified memory uncorrectable ECC asserted | Yes |
| A0D6F1001 | The specified drive fault asserted | Yes |
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