GET /callhome/endPointsPMRStatus
Use this method to return the current status for one or more service tickets that were generated by Call Home.
This method returns the job ID for the job that is created to perform this request. You can use GET /tasks/{job_list} to monitor the status and progress of the job.
For service tickets that were generated by a support service other than Call Home, use GET /service/tickets/{record_id}.
Authentication
Authentication with username and password is required.
Request URL
GET https://{management_server_IP}/callhome/endPointsPMRStatus
Query parameters
| Parameters | Required / Optional | Description |
|---|---|---|
| list={problem_record_id} | Optional | List of IDs for service tickets to be retrieved, separated by a comma (for example list="USE0DSBNWWS","USE0DSBNXYZ") If this query parameter is not specified, all PMRs are returned. To obtain a list of service-ticket UIDs, use the GET /callhome/endPointsPMR method. |
The following example retrieves the current status for all Call Home service tickets.
GET https://192.0.2.0/callhome/endPointsPMRStatus
The following example retrieves the current status for two Call Home service tickets.
GET https://192.0.2.0/callhome/endPointsPMRStatus?list="USE0DSBNWWS","USE0DSBNXYZ"
Request body
None
Response codes
| Code | Description | Comments |
|---|---|---|
| 200 | OK | The request completed successfully. |
| 400 | Bad Request | A query parameter or request attribute is missing or not valid, or the operation is not supported. A descriptive error message is returned in the response body. |
| 409 | Conflict | There is a conflict with the current state of the resource. A descriptive error message is returned in the response body. |
| 500 | Internal Server Error | An internal error occurred. A descriptive error message is returned in the response body. |
Response body
| Attributes | Type | Description | ||||
|---|---|---|---|---|---|---|
| followJobPatch | String | Job URI | ||||
The following example is returned if the request was successful. In this example, job ID 12 can be used to monitor the status and progress of the job.
{
"followJobPath": "/jos/32"
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