Skip to main content

Debug Logs

The Debug Logs instantly collects information about events and conditions that might lead up to a failure. It was formerly called FFDC (Fast Failure Data Collection).

If there is no available debug log file, the SMM debug log table shows “No items available”.

The following actions items can be performed in the Debug Logs section.

  • Initiate debug log: Click the button to start generating debug log, it might take some time to complete.
    Note
    Make sure to refresh the web page to check if the file has been generated completed.
    Once the file is generated, it will appear in the debug log table with option to download or delete.
  • Download icon: Download the debug log file to the local storage. The default file format is: [Machine-Type_SerialNumber-smm3_DebugLog_YYMMDD_HHMMSS.tgz]. For example, 7DDH123456_ABCD123456_smm3_DebugLog_241218_110258.tgz

  • Delete: Delete the debug log to free up the storage space.