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FQXPMSD0009M : Device error detected when LXPM sent a test command to a hard drive.

Device error detected when LXPM sent a test command to a hard drive.

This message is reported when the interface for hard drive test returned a device error.

Severity​

Error

User Action​

  1. Do one of the following:
    • If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server.
    • If the affected drive(s) are not detected by the system or failing to respond:
      1. Power off the server and remove A/C power.
      2. Reseat the associated RAID controller, SAS cables, backplane and drive(s).
      3. Restore system power and reboot the server.
  2. Re-run the disk drive test from LXPM. For details, see the LXPM documentation at: https://pubs.lenovo.com/lxpm-overview/. Click on the LXPM version for your server model, and choose Using LXPM -> Diagnostics -> Running diagnostics from the left navigation tree.
  3. If the problem persists, save the test result to a test_hdd.txt file using a local USB storage device or a shared network folder.
  4. Contact technical support for a drive replacement.