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FQXPMUP0201M : BMC communication failed: EMMC2USB mount failure. Failed to update the firmware.

BMC communication failed: EMMC2USB mount failure. Failed to update the firmware.

This message is reported when mounting work partition failed during firmware package update.

Severity​

Error

User Action​

  1. Restart BMC via supported method and BMC setting via UEFI setup or "Restart Management Controller" in BMC web UI. Then, reboot the system.
  2. If the problem persists, reflash the BMC firmware.
  3. If the problem persists, perform AC reset or virtual reseat.
    Note
    When performing AC reset, after powering off AC, wait for several seconds before powering on AC. After AC power is restored, power on the host system.
  4. If the problem persists, try a different Lenovo tool to perform the update (e.g., XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  5. If the problem persists, contact technical support.