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FQXSPPU0010G : The Processor [ProcessorElementName] is operating in a Degraded State due to [ProcessorElementName].

The Processor [ProcessorElementName] is operating in a Degraded State due to [ProcessorElementName].

This message is for the use case when an implementation has detected a Processor is running in the Degraded state.

Severity

Warning

Alert Category

Warning - CPU

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0038

SNMP Trap ID

42

Automatically Notify Support

No

User Action

Check the XCC event log for any fan or cooling related issues and address them first.

  1. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are correctly installed and are in place.

  2. Make sure that the room temperature is within operating specifications.

  3. Upgrade all system and chassis (if applicable) firmware to the latest level.

  4. If problem persists, collect Service Data log.

  5. Contact Lenovo Support.