Skip to main content

Network problems

Use this information to resolve issues related to networking.

Cannot wake server using Wake on LAN​

Complete the following steps until the problem is resolved:

  1. If you are using the multi-port network adapter and the server is connected to the network using RJ-45 connector, check the system-error log (see Event logs), make sure:

    1. The room temperature is not too high (see Ambient temperature management).

    2. The air vents are not blocked.

    3. The air baffle is installed securely.

  2. Reseat the multi-port network adapter.

  3. Turn off the server and disconnect it from the power source; then, wait 10 seconds before restarting the server.

  4. If the problem still remains, replace the multi-port network adapter.

Could not log in using LDAP account with SSL enabled​

Complete the following steps until the problem is resolved:

  1. Make sure that the license key is valid.

  2. Generate a new license key and log in again.