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Solution components

Use the information in this section to learn about each of the components associated with your solution.

Identifying your component

When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your components and provide faster service.

The enclosure machine type, model number and serial number are on the enclosure label that can be found on the front of the enclosure, as shown in the following illustration.
Figure 1. Enclosure label on the front of the enclosure
Enclosure label on the front of the enclosure
Table 1. Enclosure label on the front of the enclosure
1 Enclosure label
The tray machine type, model number and serial number are on the tray label that can be found on the front of the tray, as shown in the following illustration.
Figure 2. Tray label on the front of the tray
Tray label on the front of the tray
Table 2. Tray label on the front of the tray
1 Tray label

QR code

In addition, the system Service Label is located on the inside surface of the tray cover, provides a quick reference (QR) code for mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support.
Figure 3. Service Label and QR code
Graphic depicting the location of the Service Label and the QR code

Network access tag

The Lenovo XClarity Controller network access information for both nodes can be found on the pull out information tag located at the front of the tray. You can use the information on the pull out tag to access the XCC MAC address and LLA for each node. The left node information is on the left side and the right node information is on the right side. You can also use the information tag for your own node labeling information such as the hostname, the system name and the inventory bar code.
Figure 4. Network access information on the pull out tag
Network access information on the pull out tag