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Identify the server and access the Lenovo XClarity Controller

This section contains instruction on how to identify your server and where to find the Lenovo XClarity Controller access information.

Identifying your server​

When you contact Lenovo for assistance, the machine type, model, and serial number information can help support technicians to identify your server and provide faster service.

The illustration below shows the location of the ID label which contains the model number, machine type, and serial number of the server. You can also add other system information labels to the front of the server in the customer label spaces.

Figure 1. Location of the ID label

Table 1. ID label
1 ID label (machine type and model information)

Lenovo XClarity Controller network access tag​

In addition, the Lenovo XClarity Controller network access label is attached to the pull-out information tab located on the front of the node, with MAC address and secure activation code accessible with a pull.

Figure 2. Lenovo XClarity Controller network access label on the pull-out information tab
Location of the network access tag

Service label and QR code​

In addition, the system Service Label is located on the inside surface of the top cover and provides a quick response (QR) code for mobile access to service information (see the illustration below as well as the section Remove the top cover). You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support.
Figure 3. Service Label and QR code
Service Label and QR code