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FQXSPPU0002G : The Processor [ProcessorElementName] is operating in a Degraded State.

The Processor [ProcessorElementName] is operating in a Degraded State.

This message is for the use case when an implementation has detected a Processor is running in the Degraded state.

Severity​

Warning

Alert Category​

Warning - CPU

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0038

SNMP Trap ID​

42

Automatically Notify Support​

No

User Action​

Complete the following steps:

  1. Check the XCC event log for any fan-, cooling-, or power-related issues.
  2. Make sure fan and power supply unit are installed correctly and clean.
  3. Make sure that the airflow at the front and rear of the chassis is not obstructed
  4. Make sure that the room temperature is within the range of operating specifications.
  5. If the problem still exists and XCC event is related to power supply unit, please upgrade power supply unit with supported specification on server proven plan ( (https://static.lenovo.com/us/en/serverproven/flex/8721_7893.shtml) ) or adjust power redundant policy in CMM.
  6. If the problem still exits after finishing the actions above, please contact Lenovo Support.