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FQXSPEM0008N : The System [ComputerSystemElementName] has encountered a system hardware fault.

The System [ComputerSystemElementName] has encountered a system hardware fault.

This message is for the use case when an implementation has detected an Unknown System Hardware Failure.

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0214

SNMP Trap ID​

50

Automatically Notify Support​

Yes

User Action​

Complete the following steps until the problem is solved:

  1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  2. Make sure that the heat sink for microprocessor n is installed correctly.
  3. (Trained technician only) Replace microprocessor n. (n = microprocessor number)