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FQXSPIO0008N : A PCI SERR has occurred on system [ComputerSystemElementName].

A PCI SERR has occurred on system [ComputerSystemElementName].

This message is for the use case when an implementation has detected a PCI SERR.

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0234

SNMP Trap ID​

50

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Check the PCI LED.
  2. Reseat the affected adapters and riser card.
  3. Update the server firmware (UEFI and BMC) and adapter firmware.
    Note
    Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
  5. Remove both adapters.
  6. Replace the PCIe adapters.
  7. Replace the riser card.