Identify the server and access the Lenovo XClarity Controller
This section contains instruction on how to identify your server and where to find the Lenovo XClarity Controller access information.
Identifying your server
When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your server and provide faster service.
The illustration below shows the locations of the ID labels which contains the model number, machine type, and serial number of the server.
Figure 1. Location of the ID label
Lenovo XClarity Controller network access label
The Lenovo XClarity Controller (XCC) network access label is attached to the pull-out information tab located near the lower right corner in the front of the chassis, with MAC address accessible with a pull. After you receive the server, peel the XCC network access label away and store it in a safe place.
Figure 2. Lenovo XClarity Controller network access label on the pull-out information tab
Service Label and QR code
The system Service Label, which is located on the top cover, provides a quick response (QR) code for mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support..
Figure 3. Service Label and QR code
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