Identify the server
This section contains instruction on how to identify the server.
Identifying your server
When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your server and provide faster service.
The illustration below shows the location of the ID label which contains the model number, machine type, and serial number of the server.
Figure 1. Location of the ID label
Service Label and QR code
The system Service Label, which is located on the inside surface of the server cover, provides a quick response (QR) code for mobile access to service information. You can scan the QR code using a QR code reader application on a mobile device to get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support.
Figure 2. Service Label and QR code
COA label
The Certificate of Authenticity (COA) label, which is located on the top surface of the server, provides the name of the product it certifies and a certificate number, product key or serial number for the product.
Figure 3. COA label
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