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Types of AutoSupport messages and their content

AutoSupport messages contain status information about supported subsystems. Learning what AutoSupport messages contain can help you interpret or respond to messages that you receive in email.

Type of messageType of data the message contains
Event-triggeredFiles containing context-sensitive data about the specific subsystem where the event occurred
DailyLog files
PerformancePerformance data sampled during the previous 24 hours
WeeklyConfiguration and status data
Triggered by the system node autosupport invoke commandDepends on the value specified in the -type parameter:
  • test sends a user-triggered message with some basic data.

    This message also triggers an automated email response from technical support to any specified email addresses, using the -to option, so that you can confirm that AutoSupport messages are being received.

  • performance sends performance data.
  • all sends a user-triggered message with a complete set of data similar to the weekly message, including troubleshooting data from each subsystem.

    Technical support typically requests this message.

Triggered by the system node autosupport invoke-core-upload commandCore dump files for a node
Triggered by the system node autosupport invoke-performance-archive commandPerformance archive files for a specified period of time