Troubleshooting AutoSupport

If you do not receive AutoSupport messages, you can check a number of settings to resolve the problem.

Troubleshooting AutoSupport when messages are not received
If the system does not send the AutoSupport message, you can determine whether that is because AutoSupport cannot generate the message or cannot deliver the message.
Troubleshooting AutoSupport message delivery over HTTP or HTTPS
If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.
Troubleshooting AutoSupport message delivery over SMTP
If the system cannot deliver AutoSupport messages over SMTP, you can check a number of settings to resolve the problem.
Troubleshooting the AutoSupport subsystem
The system node check show commands can be used to verify and troubleshoot any issues related to the AutoSupport configuration and delivery.

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