Commands for managing AutoSupport
You use the system node autosupport commands to change or view AutoSupport configuration, display information about previous AutoSupport messages, and send, resend or cancel an AutoSupport message.
Configure AutoSupport
| If you want to... | Use this command... |
|---|---|
| Control whether any AutoSupport messages are sent | system node autosupport modify with the -state parameter |
| Control whether AutoSupport messages are sent to technical support | system node autosupport modify with the -support parameter |
| Set up AutoSupport or modify the configuration of AutoSupport | system node autosupport modify |
| Enable and disable AutoSupport messages to your internal support organization for individual trigger events, and specify additional subsystem reports to include in messages sent in response to individual trigger events | system node autosupport trigger modify |
| Disable AutoSupport | system node autosupport modify with the -node and -state parameters |
Display information about the AutoSupport configuration
| If you want to... | Use this command... |
|---|---|
| Display the AutoSupport configuration | system node autosupport show with the -node parameter |
| View a summary of all addresses and URLs that receive AutoSupport messages | system node autosupport destinations show |
| Display which AutoSupport messages are sent to your internal support organization for individual trigger events | system node autosupport trigger show |
| Display status of AutoSupport configuration as well as delivery to various destinations | system node autosupport check show |
| Display detailed status of AutoSupport configuration as well as delivery to various destinations | system node autosupport check show-details |
Display information about past AutoSupport messages
| If you want to... | Use this command... |
|---|---|
| Display information about one or more of the 50 most recent AutoSupport messages | system node autosupport history show |
| Display information about recent AutoSupport messages generated to upload core dump or performance archive files to the technical support site or a specified URI | system node autosupport history show-upload-details |
| View the information in the AutoSupport messages including the name and size of each file collected for the message along with any errors | system node autosupport manifest show |
Send, resend, or cancel AutoSupport messages
| If you want to... | Use this command... |
|---|---|
| Retransmit a locally stored AutoSupport message, identified by its AutoSupport sequence number Note If you retransmit an AutoSupport message, and if support already received that message, the support system will not create a duplicate case. If, on the other hand, support did not receive that message, then the AutoSupport system will analyze the message and create a case, if necessary. | system node autosupport history retransmit |
| Generate and send an AutoSupport message—for example, for testing purposes | system node autosupport invoke Note Use the |
| Cancel an AutoSupport message | system node autosupport history cancel |
Give documentation feedback