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80010901-0707ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (Rear BP1 Temp)

Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (Rear BP1 Temp)

This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.

May also be shown as 800109010707ffff or 0x800109010707ffff

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0494

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

  1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information).
  3. Check fan cable on rear HDD cable is connected correctly.
  4. Check the fans on rear HDD cage are functional.
  5. Replace rear HDD drive cage.