FQXTS487170 : Processor Fault Resilient Booting (FRB) 1 / Processor BIST (Built In Self Test) Failure

Severity​

Critical

Serviceable with log​

Yes

Automatically Notify Support​

Yes

User Action​

Complete the following steps to resolve the issue:

1. If the processor or firmware was just updated, check the Support site for an applicable service bulletin or firmware update that applies to this processor error.
2. If there are multiple processors, swap processors to move affected processor to another processor socket and retry. If the problem follows the affected processor, or this is a single processor system, replace the processor. Inspect the processor socket on each processor removal and replace system board first if the processor socket is damaged or mis-aligned pins are found.
3. Replace the system board.