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The Lenovo XClarity Integrator Service session becomes invalid

The Lenovo XClarity Integrator Add-in console logs in to the background daemon (Lenovo XClarity Integrator Service) when the console starts. That is, a new session is created.

About this task

The session does not expire if the console stays open and the daemon stays in service without interruption.

When the daemon is interrupted (for example, by being restarted), the session becomes invalid.

When a session becomes invalid, the following symptoms occur:

  • The asset tree pane in Lenovo XClarity Integrator Add-in displays only root nodes, or asset changes are not displayed in the asset tree pane.

  • The functional UI pages are blank or contain no data when the data should display.

To fix the problem, restart the SCVMM Console and the Lenovo XClarity Integrator Add-in console.

Note
For instructions on how to check log-on history, see Checking Lenovo XClarity Integrator Service sessions.

Procedure

Complete the following steps to restart the SCVMM Console and the Lenovo XClarity Integrator Add-in console.

  1. Click the left-most button to expand the sidebar.
  2. Click Reload.