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FQXPMSD0010M : UEFI timed out when LXPM sent a test command to a hard drive.

UEFI timed out when LXPM sent a test command to a hard drive.

This message is reported when the interface for hard drive test returned timeout after LXPM sent a test command to a hard drive.

Severity​

Error

User Action​

  1. Do one of the following:
    • If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server.
    • If the affected drive(s) are not detected by the system or failing to respond:
      1. Power off the server and remove A/C power.
      2. Reseat the associated RAID controller, SAS cables, backplane and drive(s).
      3. Restore system power and reboot the server.
  2. Run the disk drive test from LXPM. For details, see the LXPM documentation at: https://pubs.lenovo.com/lxpm-overview/. Click on the LXPM version for your server model, and choose Using LXPM -> Diagnostics -> Running diagnostics from the left navigation tree.
  3. If the problem persists, save the test result to a test_hdd.txt file using a local USB storage device or a shared network folder.
  4. Contact technical support for a drive replacement.