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FQXSPMA0002N : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.

Severity

Error

Alert Category

Critical - Memory

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0126

SNMP Trap ID

41

Automatically Notify Support

No

User Action

Complete the following steps:

  1. If the DIMM configuration was changed prior to this failure verify that the DIMMs are installed in the correct population sequence.

  2. RESEAT the DIMM that failed POST memory test and the DIMMs on adjacent slots if populated. Boot to F1 setup and enable the DIMM. Reboot the system.

  3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version.

  4. If the problem persists, collect Service Data logs.

  5. Contact Lenovo Support.