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FQXSPMA0007L : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

This message is for the use case when an implementation has detected a Memory Scrub failure.

Severity​

Error

Alert Category​

Critical - Memory

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0136

SNMP Trap ID​

41

Automatically Notify Support​

Yes

User Action​

Complete the following steps:

  1. Ensure one or more DIMMs are installed in the server.

  2. Resolve existing memory errors if they are present.

  3. If no memory fault is recorded in the logs,verify that all DIMM connectors are enabled using the Setup utility or the OneCLI utility.

  4. Reseat all DIMMs ensuring that DIMMs are installed in the correct population sequence, according to the service information for this product.

  5. Clear CMOS memory on system board. Note that all firmware settings will revert to the defaults.

  6. Reflash UEFI firmware.

  7. If problem persists, collect Service Data log.

  8. Contact Lenovo Support.