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System Management Module 2 problems

Use this information to resolve issues related the to the System Management Module.

System Management Module 2 does not power on​

Complete the following steps until the problem is resolved:

  1. Check if the power supplies are installed correctly and power supply LEDs are lit normally.

  2. Reseat the SMM2 and check the LED status again.

  3. If the problem persists, replace the SMM2.

System Management Module 2 status LED is not flashing normally​

When the SMM2 is working, its status LED flashes at a slower speed (about once every two seconds).

If the SMM2 status LED is continuously on or off, or it has been flashing rapidly (two or 10 times per second) for more than 15 minutes, it indicates that the SMM2 may have encountered a problem.

Complete the following steps until the problem is resolved:

  1. Reseat the SMM2.

  2. If the problem persists, replace the SMM2.

System Management Module 2 ping failure​

Complete the following steps until the problem is solved.

  1. Check the SMM2 IP address and network status via Lenovo XClarity Controller.

  2. Alternatively, you can check SMM2 LEDs to diagnose the SMM2 status (see System Management Module 2 (SMM 2) LEDS for SMM2 LEDs details).

    • If the SMM2 power LED and the status LED are working abnormally, reseat the SMM2.

  3. If the problem persists, replace the SMM2.