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Identify the server and access the Lenovo XClarity Controller

This section contains instruction on how to identify your server and where to find the Lenovo XClarity Controller access information.

Identifying your server​

Note
Depending on the model, your server might look slightly different from the illustration.

When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your server and provide faster service.

The illustration below shows the location of the ID label which contains the model number, machine type, and serial number of the server. You can also add other system information labels to the front of the server in the customer label spaces.

Figure 1. ID label on the pull-out information tab

Lenovo XClarity Controller network access label​

In addition, the Lenovo XClarity Controller network access label is attached to the top pull-out information tab located on the top of the top cover, with MAC address accessible with a pull.

Figure 2. Lenovo XClarity Controller network access label on the pull-out information tab

Service information QR code​

On the inside surface of the fan shroud, there is a quick response (QR) code that provides mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support.
Figure 3. Service information QR code on the desktop mount fan shroud

Figure 4. Service information QR code on the rack mount fan shroud