Server components

Identifying your server​

When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your server and provide faster service.

Figure 1 shows the location of the label containing the machine type, model, and serial number.

Figure 1. Location of the machine type, model, and serial number

The model number and serial number are on the ID label on the front of the server, as shown in the following illustrations. You can also add other system information labels to the front of the server in the customer label spaces.

XClarity Controller network access label​

In addition, the XClarity Controller network access label is attached to the pull-out information tab located near the center of the front view, with MAC address accessible with a pull.

Figure 2. XClarity Controller network access label on the pull-out information tab

QR code​

In addition, the system Service Card that is located on the top cover of the server, provides a quick reference (QR) code for mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for server support.

Figure 3. SR150 QR code