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FQXSPPU0001N : An Over-Temperature Condition has been detected on [ProcessorElementName].

An Over-Temperature Condition has been detected on [ProcessorElementName].

This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor.

Severity

Error

Alert Category

Critical - Temperature

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0036

SNMP Trap ID

0

Automatically Notify Support

No

User Action

Complete the following steps until the problem is solved:

  1. Check the event log of XClarity Controller (XCC) for any fan- or cooling-related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place, clean, and correctly installed.
  3. Make sure that the room temperature is within operating specifications.
  4. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal interface is correctly applied.
  5. Once you finish the action above and can't solve issue, please contact Lenovo support.