Server components

Identifying your server​

When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your server and provide faster service.

The model number and serial number are on the ID label on the front of the server. The following illustration shows the location of the ID label containing the machine type, model, and serial number.

Figure 1. Location of the machine type, model, and serial number

XClarity Controller network access label​

The XClarity Controller network access label is attached on the front of the server. After you get the server, peel the XClarity Controller network access label away and store it in a safe place for future use.

Figure 2. Location of XClarity Controller network access label

QR code​

The system service label on the inside of the server cover provides a QR code for mobile access to service information. You can scan the QR code with a mobile device for quick access to additional information including parts installation, replacement, and error codes.

The following illustration shows the QR code.

Figure 3. Location of QR code