Identify the server and access the Lenovo XClarity Controller

Identifying your server​

When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your server and provide faster service.

The illustration below shows the location of the ID label which contains the model number, machine type, and serial number of the server. You can also add other system information labels to the front of the server in the customer label spaces.

Figure 1. Location of the ID label

Lenovo XClarity Controller network access label​

In addition, the Lenovo XClarity Controller network access label is attached on the front of the server. After you get the server, peel the XClarity Controller network access label away and store it in a safe place for future use.

Figure 2. Location of XClarity Controller network access label

Service Label and QR code​

In addition, the system Service Label is located on the inside surface of the server cover, provides a quick reference (QR) code for mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support.

Figure 3. Service Label and QR code