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FQXSPUN0050M : The RAID controller in PCI slot [arg1] is in critical state. At least one logical drive is offline.

The RAID controller in PCI slot [arg1] is in critical state. At least one logical drive is offline.

This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0522

SNMP Trap ID​

50

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Check if the configured drives are present and they are properly connected.
  2. Go to system setup and check if the devices are displayed in UEFI/XCC.
  3. Ensure that the drives are spun-up and have power supplied to them.
  4. If there is a backplane, check the connectors to ensure that power is being supplied to the drives.
  5. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support.