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Remove a processor and heat sink

This task has instructions for removing an assembled processor and heat sink, known as a processor-heat-sink module (PHM). This task requires a Torx T30 driver. This procedure must be executed by a trained technician.

About this task

S002
disconnect all power
CAUTION
The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Attention

  • Read Installation guidelines to ensure that you work safely.

  • Power off the server and disconnect all power cords for this task.

  • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static-sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system.

  • If the server is in a rack, remove it from the rack.

  • Lay the server on its side for easier operation.

  • Each processor socket must always contain a cover or a PHM. When removing or installing a PHM, protect empty processor sockets with a cover.

  • Do not touch the processor socket or processor contacts. Processor-socket contacts are very fragile and easily damaged. Contaminants on the processor contacts, such as oil from your skin, can cause connection failures.

  • Do not allow the thermal grease on the processor or heat sink to come in contact with anything. Contact with any surface can compromise the thermal grease, rendering it ineffective. Thermal grease can damage components, such as the electrical connectors in the processor socket.

  • Remove and install only one PHM at a time. If the system board supports multiple processors, install the PHMs starting with the first processor socket.

    Figure 1. Processor locations on system board
    Processor locations on system board
Note
The heat sink, processor, and processor carrier for your system might be different from those shown in the illustrations.

The following illustration shows the components of the PHM.

Figure 2. PHM components
PHM components
1 Heat sink9 Clips to secure processor in carrier
2 Processor identification label10 Carrier triangular mark
3 Heat sink triangular mark11 Processor ejector handle
4 Nut and wire bail retainer12 Processor heat spreader
5 Torx T30 nut13 Thermal grease
6 Anti-tilt wire bail14 Processor contacts
7 Processor carrier15 Processor triangular mark
8 Clips to secure carrier to heat sink 

Procedure

  1. Make preparations for this task.
    1. Remove the hot-swap redundant power supply. See Remove a hot-swap power supply.
    2. Remove the server cover. See Remove the server cover.
    3. Remove all the flash power modules. See Remove a flash power module.
    4. Remove the air baffle. See Remove the air baffle.
  2. Remove the PHM from the system board.
    Figure 3. Removing a PHM
    Removing a PHM
    1. Fully loosen the Torx T30 nuts on the PHM in the removal sequence shown on the heat-sink label.
    2. Rotate the anti-tilt wire bails inward.
    3. Carefully lift the PHM from the processor socket. If the PHM cannot be fully lifted out of the socket, further loosen the Torx T30 nuts and try lifting the PHM again.
      Note

      • Do not touch the contacts on the bottom of the processor.

      • Keep the processor socket clean from any object to prevent possible damages.

After you finish

  • Each processor socket must always contain a cover or a PHM. Protect empty processor sockets with a cover or install a new PHM.

  • If you are removing the PHM as part of a system board replacement, set the PHM aside.

  • If you are reusing the processor or heat sink, separate the processor from its retainer. See Separate the processor from carrier and heat sink

  • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Demo video

Watch the procedure on YouTube