Isolating network problems

Use the following procedures and tips to resolve ThinkAgile SXN network issues that might arise.

Switch transceiver status

Use the following commands to check the transceiver status of the switches:

• RackSwitch G8052 (ENOS): show interface transceiver

• RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): display interface transceiver

Port troubleshooting

Use the following procedure to troubleshoot a port issue.

1. Check the physical connection of the cable to the port. If necessary, reconnect the cable.

2. Use the relevant CNOS/ENOS command to check the transceiver status of the switch.

   • RackSwitch G8052 (ENOS): show interface transceiver

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): display interface transceiver

3. If necessary, use the relevant command to disable or enable the port.

   • RackSwitch G8052 (ENOS):

     1. Use interface port <port_number> to enter interface configuration mode.

     2. Use shutdown to disable the port.

     3. Use no shutdown to enable the port.

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS):

     1. Use interface eth 1/<port_number> to enter interface configuration mode.

     2. Use shutdown to disable the port.

     3. Use no shutdown to enable the port.

Spanning Tree troubleshooting

Use the following procedure to troubleshoot a Spanning Tree port issue.

1. Use the following commands to check the Spanning Tree port status:

   • RackSwitch G8052 (ENOS): show spanning-tree

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): display spanning-tree

2. Use the following commands to verify whether Spanning Tree is disabled on uplink ports:

   • RackSwitch G8052 (ENOS): show running-config

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): show spanning-tree mst interface ethernet 1/<port_number>

VLAN troubleshooting

Use the following procedure to troubleshoot a VLAN issue.

1. Use the following commands to verify that VLANs have been created and are active:

   • RackSwitch G8052 (ENOS): show vlan

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): display vlan summary

2. Use the vlan <vlan_ID> command to enter VLAN configuration mode.

3. Use the shut command to disable the VLAN.

4. Use the no shut command to enable the VLAN.

5. Use the interface <interface_name> to enter the interface configuration mode.

6. Use the following commands to check the trunk port setting for tag/untag observations:

   • RackSwitch G8052 (ENOS): switchport trunk allowed vlan <add/remove> <vlan_ids>

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): bridge-port trunk allowed vlan <add/remove> <vlan_ids>

IP troubleshooting

Use the following procedure to troubleshoot an IP issue.

1. Confirm that the correct IPs and subnet masks are defined on the relevant interfaces:

   • RackSwitch G8052 (ENOS): show interface ip

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): display running-config ip

2. Use the display ip interface brief command on the RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 switches to verify whether the link status is UP for all IP interfaces.

Management network troubleshooting

Use the following procedure to troubleshoot a management network issue.

1. Check the management IP interface and gateway:

   • RackSwitch G8052 (ENOS): show interface ip or show ip gateway 1

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): display ip interface or display run vrf management

2. Confirm whether the RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 switches can ping the gateway: ping <G8052_management_port_IP> vrf management

3. Verify the IP ARP table for the management interface:

   • RackSwitch G8052 (ENOS): show ip arp

   • RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 (CNOS): display ip arp vrf management

4. Check the management port state.

vLAG troubleshooting

Use the following procedure to the troubleshoot vLAG issues on the RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 switches.

1. Ensure that the port channel is UP and active.

2. Ensure that the port channel type (static or dynamic) on both ends is identical.

3. Use the CNOS command display port-aggregation summary to ensure that all port-channel are UP in port-aggregation.

4. Use the CNOS command display vlag information to ensure that vLag ISL is enabled, UP, and active. Also, check to see that the vLag peer-id on both RackSwitch G8272/ThinkSystem NE1072T/ThinkSystem NE2572 switches are the same.