Skip to main content

Test results for the DSA optical drive test

The following messages can result when you run the DSA optical drive test.

  • 215-000-000 : Optical Drive Test Passed

    Optical Drive Test Passed.
    Recoverable
    No
    Severity
    Event
    Serviceable
    No
    Automatically notify support
    No
    Related links

  • 215-801-000 : Optical Drive Test Aborted

    Optical Drive Test Aborted. Unable to communicate with driver.
    Recoverable
    No
    Severity
    Warning
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Make sure that the DSA Diagnostic code is at the latest level.
    2. Run the test again.
    3. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
    4. Run the test again.
    5. Check system firmware level and upgrade if necessary.The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
    6. Run the test again.
    Related links

  • 215-802-000 : Optical Drive Test Aborted

    Optical Drive Test Aborted. A read error was encountered.
    Recoverable
    No
    Severity
    Warning
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
    2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
    3. Run the test again.
    4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links

  • 215-803-000 : Optical Drive Test Failed

    Optical Drive Test Failed. Disk may be in use by the operating system.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Wait for the system activity to cease
    2. Run the test again
    3. Turn off and restart the system.
    4. Run the test again.
    Related links

  • 215-804-000 : Optical Drive Test Aborted

    Optical Drive Test Aborted. The media tray is open.
    Recoverable
    No
    Severity
    Warning
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Close the media tray and wait for 15 seconds for the media to be recognized. Run the test again.
    2. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
    3. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
    4. Run the test again.
    5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links

  • 215-901-000 : Optical Drive Test Aborted

    Optical Drive Test Aborted. Drive media is not detected.
    Recoverable
    No
    Severity
    Warning
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
    2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
    3. Run the test again.
    4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links

  • 215-902-000 : Optical Drive Test Failed

    Optical Drive Test Failed. Read miscompare.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
    2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
    3. Run the test again.
    4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links

  • 215-903-000 : Optical Drive Test Aborted

    Optical Drive Test Aborted. Could not access the device.
    Recoverable
    No
    Severity
    Warning
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
    2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
    3. Run the test again.
    4. Check system firmware level and upgrade if necessary.The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
    5. Run the test again.
    6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
    Related links